Privacy Policy

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ITALY TOUR CO PRIVACY NOTICE

Welcome to the Italy Tour Co privacy notice. Italy Tour Co respects your privacy and is committed to protecting your personal data.

Our full details are:

Full name of legal entity: Italy Tour Co Pty Ltd

Email address: italytourco@gmail.com

Postal address: 15 Bottrill Street, Hamilton Hill WA 6163 Telephone number: 1300 002 150

You have the right to make a complaint at any time to The Office of the Australian Information Commissioner (OAIC). We would, however, appreciate the chance to deal with your concerns before you approach the OAIC so please contact us in the first instance.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if any of the details you provide to us should change, during the course of your relationship with us.

If you fail to provide personal data where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

In other words, where we require details from you in order to provide you with your chosen travel services, if you do not provide us with the necessary details then we will not be able to provide the services you have booked or are attempting to book.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you fill in a form on our website, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – CONSENT

How do we get your consent? When you provide us with personal information to request more information or make a booking, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How can you withdraw your consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting our Privacy Compliance Officer at italytourco@gmail.com or postal mailing us at: 15 Bottrill Street, Hamilton Hill, WA 6163.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – TECHNOLOGY

Hosting & Software Environment. Our website is hosted with Crucial, an Australian service provider. Our website is powered by WordPress, a website platform that allows us to display our products and services to you. Your data is stored through WordPress data storage, databases and the general WordPress application. The storage and transmission of your data are secured through an SSL Certificate.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use a significant amount of cookies to power our website and ensure a great user-experience. Through your browser preferences, you can choose if you want to opt-out of cookies or not.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company/organisation, your information may be transferred to the new owners so that they may continue to sell products and services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at italytourco@gmail.com or by mail at: 15 Bottrill Street, Hamilton Hill, WA 6163.

Discover the world’s hidden gems

with our expertly planned journeys.

At Italy Tours, we believe that travel is not just about visiting new places; it’s about immersing yourself in the culture, history, and beauty of a destination. With over 20 years of experience in crafting unforgettable Italian experiences, we invite you to join us on a journey to discover the heart and soul of Italy.

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